Each unit is fully tested and any defective parts are replaced. Products are restored to their original condition and performance. Demonstration - Products have been used as HP demos.Overstocks - Items that are returned by a dealer to make room for newer product lines.Damaged products - Products returned because of cosmetic flaws, packaging shipping damage, or a broken/missing part.Customer returns and cancelled orders - Fully-functional products that leave the HP warehouse and therefore can no longer be sold as new.HP refurbished business products can originate from a variety of sources, including: These are products that have been returned for a variety of reasons and then put through a rigorous reconditioning process. In this article, we will discuss what refurbished products really are, where they come from, how to buy them, and why refurbished is sometimes the best choice.Īt HP, a refurbished solution is offered on just about all products: printers, notebooks, desktops, and more. You know it's supposed to mean more bang for your buck, but for some, the term "refurbished" stirs up more questions than confidence: "Am I buying someone's hand-me-down computer with a few new parts thrown in?", "Will the software on my refurbished desktop be out-of-date?", "Are the ink cartridges less than full?"įortunately, these and other common questions about refurbished products are easily answered, allowing you to make the smartest buy for your technology needs. Store Hours: Monday –Friday (ET), 8:00 a.m. Step 3. Call 88 or send an email to a sales agent with your phone number to and an agent will call you back (online purchasing in not available). Please do not send your credit card information via email. It is best to have a few models in mind because many are one-of-a-kind and may be sold out. What you will not find here is distressed equipment that’s been in use over a long period of time. A refurbished model may have been returned because a customer changed their mind, a newer model took its place, a cancelled order, cosmetic blemish, or simply because the packaging was marred. HP’s refurbished products are clean, fully functional devices that have been returned for a variety of reasons. Our certified refurbished products are backed by HP’s one-year limited warranty, 90-days of complimentary technical support, and a 10-day return policy
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